BOSTON - Despite indications that the economy may be rebounding, new data from Mass2-1-1, United Way's statewide helpline for health and human services, reveals that calls for help from Massachusetts residents continue to grow. In 2009, 2-1-1 answered more than 50,000 calls for help in Massachusetts. Comparison data measured over the fiscal year (July 1 - June 30) shows a significant increase of nearly 45% in call volume across the Commonwealth between FY2008 and FY2009. read more »